Assisted DIY

This is an entry-level service we offer if you are computer-literate and want to build a solution yourself with coaching and support from us.  This can get you started on the journey towards improved productivity and freedom.

The next step maybe ‘Done with You’ to take your system to another level.

Done with You

This is the normal way we work to develop a solution facilitated by a synergy of shared ideas with you.

Here’s how it works…

We’ll help you find a complete, flexible, and future-proof solution customised to the way you do things – using the most efficient ways to reach your goals.  We won’t waste your time or ours on anything that isn’t going to work for you or is not cost-efficient.  And you will have control of the process and expenditure!

• Consultation
  First, we’ll sit down with you to really understand your operation, and ‘seamlessly’ share ideas with you in a teamwork synergy to find breakthrough ways to overcome problems and achieve your goals.Allow us to explain technicalities in everyday language and ‘coach’ you along the way.  You don’t need to worry about the technology.  Let us take care of that to find a right-fit business solution using FileMaker™ databases to serve your needs.

• Migration
  We’ll work with you to capture all your existing data wherever it is, and clean or validate it as necessary.  Then we’ll enter it in to the new system which has checks and balances to ensure data integrity going forward.

• Commissioning
  We’ll sit with you and train you to use the new system until you’re fluid and confident to run your operation.  We’ll look forward to the look on your face when you see how easy, intuitive, and powerful it is – with all the hassles and frustrations behind you.  It’s a new day!

• Support
  You’ll get all the hand-holding you need to make everything work, ensuring you get the best out of your system.  This includes access to responsive phone, online chat, and email support whenever you need it 9am to 5pm weekdays and 9am to 12pm Saturdays.

Turn-Key

This is a complete solution provided by us, with minimal input and effort from you.  It is a generic, ready-to-use product, and comes with a standard set of features designed to meet the need of the market to which it has been targeted.

On request, most ‘Turn-Key’ products can be upgraded and customised to meet specific client needs